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Rental Policies
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- Delivery
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Charges are calculated through the zip code
system. Charges quoted include: 1)pick up, 2) deliveries to
door or first floor, 3) equipment stack in a mutually convenient
location on delivery. Upon pick up, all items must be
re-packed in the same containers as delivered, tables and chairs
must be folded and stacked, and in the same location as delivered.
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The basic delivery charges does not include: 1)set
up and take down of tables and chairs, 2) deliveries
other than ground floor, 3) deliveries or pick-ups before or
after business hours. However, if these services are
desired, arrangements must be made prior to delivery date with the
special charge quoted.
- Loss or Damage
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Customers are responsible for checking the count
and condition of all items rented before leaving the warehouse or
upon arrival at point of delivery. Responsibility for
equipment remains with the lessee from time of delivery to time of
return. Please be sure equipment is secured when not in use
and protected from the weather. We do charge for missing or
broken items.
- Reservations
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We encourage advance reservations on all party and
banquet items both to insure availability for your function and so
it can be packed and checked in time for delivery or your pick-up.
Reservations are firm when a deposit has been made.
The amount is 25% of the total rental charges expected. The
deposit is non-refundable.
- Cancellation Fee
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All cancellations are subject to a cancellation
fee. If the reservation is cancelled less than 72 hours
prior 100% of the total rental will be assessed. All
deposits are non-refundable and will be retained
at any time of cancellation.
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